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Actor and Observer

By Keith Oatley • Apr 12th, 2010 • Category: Advice, Editor's Picks, Essays, Goose Lane Authors

Actor-observer bias is a concept used by psychologists to indicate how we tend to see others and ourselves in different ways. I like to think of it like this. If I see someone walk across a room and nearly trip over a child’s toy that has been left on the floor, I tend to think that person is clumsy. If I walk across the room and almost trip in exactly the same way myself, I tend to think that it’s because the toy shouldn’t have been there. So although this trait may be called a bias, often it’s a complete discrepancy between the way we see others and the way we see ourselves. The idea is related to the so-called fundamental attribution error in which, when we observe another person, we tend to make the error of discounting the causes of that person’s behaviour that arise from the situation the person is in.

This set of ideas derives from Fritz Heider, who formulated the theory in social psychology that is known as attribution theory, about how we try to understand the behaviour of others and ourselves in terms of its causes.

Fiction enables us to overcome the actor-observer discrepancy, to understand from the position of being inside someone how that person might act in a particular situation. The way I have put it is that in planning and acting in our own lives we use an aspect of our mind that I’ve called the planning processor. With it, we use our knowledge of how the world works to understand the effects of possible actions and, as we pursue our goals, we can thus plan what to do. When we read fiction and identify with a protagonist, we enter mentally into a quiet space and put aside our own goals. Instead, we insert the goals and plans of the story’s protagonist into our planning processor so that, when the story indicates that this happened, or that, we experience emotions—our own emotions—in response to the happenings and in relation to the protagonist’s goals and plans that we’ve taken on. This is one of the ways in which we can start to see what it is like to be someone else. I am tempted to say that this is the best way in which we can see what it is like to be someone else.

I can’t speak French. And because people are often so eager in their speaking that they forget to leave spaces between their words, I usually can’t understand more than the occasional phrase of spoken French. But with a dictionary and with mental application over a sufficient period of time, I sometimes like to read and translate written pieces from French authors. In this way I have made the following translation from Proust (1913) about the not-yet-invented actor-observer discrepancy. In it, Proust takes the issue even further than did the gallant Heider.

A real human being, however profoundly we sympathize with him, is perceived largely by our senses. This means that he remains opaque to us, and offers a dead weight that our perceptions cannot lift. If a misfortune should strike him, it is only in a small part of the total understanding we have of him that we can be moved by this. Even more, it is only in a part of the total understanding he has of himself that he can be moved by himself. The discovery of the writer of fiction is the idea of replacing those parts that are impenetrable to the mind by an equal quantity of immaterial parts, that is to say parts that our minds can assimilate (p. 84).

Fritz Heider (1958). The psychology of interpersonal relations. New York: Wiley.

Marcel Proust (1913). Du côté de chez Swann. Paris: Gallimard (current publication 1987).

Originally posted at the OnFiction blog.
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Keith Oatley is Professor Emeritus in the Dept. of Human Development and Applied Psychology, University of Toronto. His pursuits include research in physiological psychology, visual perception, artificial intelligence human-computer interaction, & epidemiological psychiatry. He is also the author of two novels: The Case of Emily V., in which Freud and Sherlock Holmes work on the same case in 1904, and A Natural History, an interior portrait, set in 1849, of the workings of the mind of a scientist as he strives to solve the problem: the nature of infectious disease. His next book, Therefore Choose, will be published by Goose Lane in April.
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